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Re: Galaxy s7 texting troubles. Wifi and cellular
vzw_customer_support
Customer Service Rep

vmcmu,

We appreciate the steps you've taken. Let's take a brief step back to be sure we have all the details.

What happens when a text is sent to you?

Are you able to send a text to your own number?

How many digits are being used when you type in a number you are texting?

KatiM_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Galaxy s7 texting troubles. Wifi and cellular
vmcnu
Enthusiast - Level 2

My problem has not been solved or even addressed. The agent you sent to talk to my has not responded to me. Id like to be able to text. It is seriously hindering my phone usage.

Re: Galaxy s7 texting troubles. Wifi and cellular
vzw_customer_support
Customer Service Rep

I'm sorry to hear that you've been continuing to have this issue, vmcnu. I would suggest using the Default Messaging application for this device from here, let us know if this will work better for you.

 

CecileC_VZW

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Re: Galaxy s7 texting troubles. Wifi and cellular
vmcnu
Enthusiast - Level 2

As I have previously stated the issue persists in the stock and non stock apps. I have tried again with the same results.