Glympse stopped working w/ Message+
Steveo344
Enthusiast - Level 2

A few weeks ago, I noticed that Glympse stopped working with Message+.  No matter if I 'Request' or 'Send' my location., I just get a 'Request Sent' message. I had to set Samsung Message as the default to use Glympse. It's worked great up until this.

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vzw_customer_support
Customer Service Rep

Hello there Steveo344 and thank you for reaching out to us regarding this matter. It is concerning to learn that you are having some trouble but, we are here to help. Do you recall any recent updates to either Glympse or Message+ around the time this began? Which phone do you have?

-Candice

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Steveo344
Enthusiast - Level 2

So now it's at least sending a map, but I'm still not receiving any maps. In order to receive a Glympse, I have to set a non-Verizon message app as Default.

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vzw_customer_support
Customer Service Rep

 

Steveo344, That's a step in the right direction. Let's gain more details. What make and model device are you using?

Are messages in general working, or are you only having concerns when you utilize Glympse? -Arya

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