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Google apps won't update, package not signed correctly
pathcafe
Newbie
‎08-12-2012 01:32 PM

I have a brand new Nexus and cannot update any of the pre-installed google apps.  I receive the error "package was not signed correctly. Please uninstall and then reinstall app."  Any thoughts on a fix other than (edited post to comply with VZW Community ToS)

Message was edited by: Verizon Moderator

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Re: Google apps won't update, package not signed correctly
vzw_customer_support
Customer Service Rep
‎08-14-2012 01:43 PM

pathcafe-

Let's get those applications working for you! Many of the pre-installed Google applications cannot be removed, so what I recommend is going into Settings>Apps>All, then select the apps and if available, tap 'disable' or 'uninstall updates'. After that, please turn the phone off and back on. Next, you will either go back into Apps to enable the applications, or go into the Play store and update appropriately. Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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