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HD Voice and Video Calling Feature
XxCareBearxX
Enthusiast - Level 1

Hi,

How can I get HD Voice Video Calling
on my Unlocked Samsung S21 Ultra phone?( the feature that is pre installed on Verizon phones?)


I see some people have it on their unlocked phone so I'm wondering how they got it on their phone?And how I can get it on mine?

 

Can  Verizon put it on my phone? If I go there? 

It's already enabled on my Verizon account
But since I have an Unlocked phone the feature didn't come on it.

 

Someone Please Help Thank You

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Re: HD Voice and Video Calling Feature
vzw_customer_support
Customer Service Rep

Hello XxCareBearxX! That's a great question. If the phone doesn't come with the feature or service pre-installed, you won't be able to get it. This service is pre-installed on our phones, and unfortunately, unlocked devices can't get some carrier specific services. I hope this answers your questions.  ~Aaron

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