This is just rediculous. Back in May I think I checked the status of my rebate for the S-7 that wwas purchased in March; & it was invalid. I called in & was told the error was found as they could see what was wrong, corrected it & advised me 15 days ish. The status went to pending. I contacted Verizon again to see what was up & then that person says there is a "problem" and it is invalid. How can it go from all there & pending to invalid again. I have been asured it will be taken care of. It is still showing invalid.
I know that all required documents were with the request. I added a new line, have had continueous service. & was advised by Verizon " yes all documents are here....I can see where the error was....it'll be processed 15 days blah...blah.... I'm losing my patience.
Same here 
waiting months. I have been fighting this since March 17th over and over.
We are still "pending" our rebate!!!
Purchased in May (10th), submitted in May (23rd) and was told by 3 different people in May that we would have the rebate on a Visa rebate care in about 45 days. The tracking site says (and has said this since early July) that verification should be complete on or by June 29, 2016. I was told we would receive the rebate in the mail a few days after that.
STILL WAITING!!!
I've called and spoken to the rebate center several times, also chatted online a few times - everyone gives me different times to expect rebate in mail. They are mostly quoting "8-10 weeks from _____" (fill in date - date of purchase, date of activation, date of verification, date of approval, etc. etc. etc.)
Even going on the maximum of 10 weeks from the last possible date known... we're beyond that.
There is no point in further contact with rebate center because NO ONE there is really knowing what's going on with this!
Next step for me - is contacting BBB to complain.
I've considered writing a letter to Verizon - but I'm having trouble knowing the name of the proper person to write to. A general letter to the rebate center, or to the sales department would not bring anything different, in my opinion, than what they've already done, or not done.
I've been a Verizon customer a few years now - since Dec 2, 2011. I have several lines (big family) and we've done a number of special offers, rebates, etc. during this time and until this one the rebates have all come in before the maximum date of arrival - ALWAYS!
UNTIL NOW.
After much persistence and patience, I finally received my rebate from Verizon. Purchased in March and received near the end of July. It took a LOT of work.
My conclusion - it's the Rebate Center that is the root of the problem.
My suggestion - if no results from the Rebate Center, go to the place of purchase and escalate to a manager. They are the ones who sold you the deal in the first place.
And try not to get mad until you get what you want. 
