Having trouble with the Gallery after Froyo

maryl · ‎04-22-2011

This is not a real big deal , but I'm posting to try to find a solution and see if anyone else is having the same problems. Going through my gallery I wanted to delete some pics. I confirmed the deletion, but the pic is still there after the phone tells me it was deleted. Again, not a huge imposition, but is anyone else having the problem? I did try rebooting the phone, also removed the battery for 10 minutes and replaced. At one point the phone got caught in a loop trying to delete a group of 4 pictures, and I had to force close. I have plenty of storage on the phone. Does anyone have any suggestions as to what to do?

NuDroidUsrr · ‎05-02-2011

maryl wrote:
This is not a real big deal , but I'm posting to try to find a solution and see if anyone else is having the same problems. Going through my gallery I wanted to delete some pics. I confirmed the deletion, but the pic is still there after the phone tells me it was deleted. Again, not a huge imposition, but is anyone else having the problem? I did try rebooting the phone, also removed the battery for 10 minutes and replaced. At one point the phone got caught in a loop trying to delete a group of 4 pictures, and I had to force close. I have plenty of storage on the phone. Does anyone have any suggestions as to what to do?

I am having a similar problem in that it is taking A LONG TIME to delete just a single picture from the gallery. I tried to delete 4 the other day, and an hour later, I finnaly had to stop the gallery through task manager because it would just sit at "Deleting..."

GinaH_VZW · ‎05-05-2011

I'm sorry to hear the issue with deleting pictures in the gallery. I have been researching this issue and will follow up once I have more details. In the meantime, try removing the sd card to see if the deleted picture(s) are gone. After confirming delete, go into Settings . SD card & phone storage > Unmount SD card. Now go back into the gallery and you should see no pictures. Reinsert the card and check the gallery. Let us know if this works.

Thanks

GinaH_VZW · ‎05-10-2011

Hi I'm following up after reaching out to samsung and have a couple of questions for you. Were these photos in the Gallery taken by the Fascinate's camera or from another source? We will send you both a message directly to gather info needed to assist in addressing this issue.

Thanks

_scott_ · ‎05-13-2011

The pics that I am trying to erase are ones taken with the phone. I have also had a problem deleteing files off the sd card. Stuff that I downloaded onto it. Sometimes pictures sometimes pdf files sometimes just data.

nickjr · ‎05-14-2011

_scott_ wrote:
The pics that I am trying to erase are ones taken with the phone. I have also had a problem deleteing files off the sd card. Stuff that I downloaded onto it. Sometimes pictures sometimes pdf files sometimes just data.

Even though I use other file managers, the my file program is very easy to delete files off your sd card