How Do I Delete One Of The Numbers From A Contact?
suebee749
Enthusiast - Level 2

I have a contact on my phone that has three phone numbers.  One of those numbers is no longer valid. I cannot figure out how to delete just that one number.

Thanks!

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1 Solution
tikibar1
Community Leader
Community Leader

With the contact open, tap Edit, tap the phone number you want to remove, press backspaces until it's gone, then tap Save.

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19 Replies
tikibar1
Community Leader
Community Leader

With the contact open, tap Edit, tap the phone number you want to remove, press backspaces until it's gone, then tap Save.

Borkborkbork
Enthusiast - Level 1

FYI, this does not work.  The additional number does not appear in the edit screen anymore but it still appears on the main contact screen.

vzw_customer_support
Customer Service Rep

We would love to help further. Please tell us more. What's the model of your phone? Next to the number, does it show if it's saved from another app? 

 

AaronS_VZW

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nyukcubed
Enthusiast - Level 2

I'm having the exact same issue. How do we get rid of the old number? this is on multiple contacts I have.

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Sassycat44
Newbie

Deleting a phone number is a problem.  would sure like to know how to do it WITHOUT deleting contact and losing all other info

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vzw_customer_support
Customer Service Rep

Sorry to hear about the issues with deleting a phone number from a contact, Sassycat44. We definitely don't want you to lose any valuable information when doing this and we're happy to help out. To clarify, this particular forum is linked to the "Samsung Galaxy Series S". Which phone in particular do you have? What happens when you try to erase just the unwanted phone number from the contact page exactly? -Ryan

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Bonden
Enthusiast - Level 2

I agree, and its a problem. Number is deleted in edit screen and contact is saved, but number still shows in contact page for that contact, repeat, save, same problem, etc, etc...

vzw_customer_support
Customer Service Rep

We understand the importance of getting the issue with contacts resolved. What we suggest you is to delete the contact, restart your device and save with the correct number. Please keep us posted. 

 

MariaV_VZW

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Bizzigram
Enthusiast - Level 1

I am about to change carriers.  THIS inability to edit phone numbers for contacts has been a persistent problem with Verizon.

Klue
Master - Level 1

The way I edit my phone numbers, delete the contact then add it again with the new information.

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vzw_customer_support
Customer Service Rep

Hello there, Klue! We knwo it is vital to be able to manage the contacts on your device, and we would be more than happy to help you today. Can you please elaborate further? What is the make and model of your device? 

 

RachelM_VZW

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vzw_customer_support
Customer Service Rep

Thank you for those details. We would hate to see a member of our Verizon family leave. We appreciate your feedback. Can you please clarify have you completed any of the suggested solutions provided? AlbertP_VZW

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Sassycat44
Newbie

No!  I have other info in notes

, etc that i do not care to retype!  That answer is not acceptable!

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Patlilya
Newbie

This is a problem i have had for years also. No matter what phone i have been using, and a customer for 20 plus years. Verison figure this out. I have contacts with aloy of info and if u have to write it all down to delete and reenter that is not a solution

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vzw_customer_support
Customer Service Rep

Hello Patlilya, we know the importance of being able to keep your contacts up to date, and we'd love to help. This can be a problem when you have your contacts backed up to multiple platforms. Where do you have your contacts backed up?

 

UbaldoJ_VZW
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janet1717
Newbie
  • That is ridiculous! You guys need to figure out a better solution than deleting the entire contact to remove invalid phone numbers...come on now!
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KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Sassycat44
Newbie

This does not work!

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KSGerber
Contributor - Level 1

I have noticed this also about deleting a number or changing a number in a contact and it still being there. Do you have Verizon cloud to save or backup contacts or google or both? The number is still showing from one or both of them. Update Verizon Cloud to get rid of the old number (run app to backup). The number can be saved or stored in one or the other or both.  If the number is also in Google you would have to update the number saved in Google. If you just have have it backed up with Verizon the next time Verizon Cloud does a backup the number will then disappear if you don't want to do a backup right away. I think this will solve the problem.

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