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How do I eliminate my voicemail password?
glassyaya
Member

Ever since purchasing a Samsung Galaxy Nexus I have had  trouble accessing my voicemail.   Whenever I am in my home Verizon refuses to recognize my password which I've used for years.  Possibly this is due to a weak signal but the phone works fine.   I am tired of being unable to access my voicemail and wish to eliminate the password entirely.   Can anyone tell me how to do this?  I went to my account online but the only option is to create a new password.   Verizon won't allow anyone to have a blank submission.  Thank you to anyone who can help.  At present I have 3 messages that I am unable to access.

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How do I eliminate my voicemail password?
pjsherod
Member

Go to contacts, edit voicemail number like this *86,(then your pin number ). Put a comma in between the numbers. On the basic phones it was the letter p between them, p for pause.

View solution in original post

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Re: How do I eliminate my voicemail password?
Ann154
Expert
Expert

A voicemail password is required.

I have even read that AT&T is now requiring one for their customers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I eliminate my voicemail password?
Tidbits
Sr. Leader

Call CS and reset your password.

On your device dial *86 or hold 1(until it dials).

Go through the setup. I believe in there should have an option to turn it off.

You will always have the pin, but you have the option not to use it if I remember correctly.

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Re: How do I eliminate my voicemail password?
acraftylady
Sr. Member

I just went to voicemail and can only find the option to change password but didh't see anything about deleting one, where exactly is the option?  We have our passwords stored so when we dial voicemail it automatically logs us in without touching anything.   Mary

Re: How do I eliminate my voicemail password?
bearone21
Leader

change the password & maybe the problem will go away & you can retrieve the messages.

how do you store/use the vm password without entering pw? i personally don't want someone else getting into my vm.

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How do I eliminate my voicemail password?
pjsherod
Member

Go to contacts, edit voicemail number like this *86,(then your pin number ). Put a comma in between the numbers. On the basic phones it was the letter p between them, p for pause.

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Re: How do I eliminate my voicemail password?
bearone21
Leader

i vaguely remember "pause" from years ago. thanks

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Re: How do I eliminate my voicemail password?
Wildman
Sr. Leader
Sr. Leader

pjsherod wrote:

Go to contacts, edit voicemail number like this *86,(then your pin number ). Put a comma in between the numbers. On the basic phones it was the letter p between them, p for pause.

@This will work but just for the record this is a security issue because all a user has to do in go to the contact info for VM to know what your password is.....  Also about removing the password all together it can not be removed because of the same security situation that I reported above.

@OP

This would work but this would create a security issue wit accessing email because the passwordwill be stored for anyone to look it up.

As for removing the password all together, like already reported, the password is a required item to restrict users from access the account without your knowledge..  If the pasword only has issue at home and you reported a possible reception issue this is basically your issue.   Are you using Visual Voice Mail or just the basic VM?

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Re: How do I eliminate my voicemail password?
acraftylady
Sr. Member

I am 49 and no one else has access to my phone and I am good about not loosing it so not a problem for me.   I hardly get a lot of calls even though my phone is the main house number so get very few messages and what I do get are boring.  Mary

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Re: How do I eliminate my voicemail password?
glassyaya
Member

Thank you pjsherod.   I tried some of the other suggestions but yours was the one that worked.   I also created a Voicemail logo, took a picture of it with my camera and added it to the contact.   I then starred that contact as a Favorite.   Now I can look at the pictures of my favorites and see Voicemail very prominently.