Correct Answer: How do I fix the "android keyboard has stopped wor...

missyj1979 · ‎06-13-2014

How do I get my keyboard reactivated?

vzw_customer_support · ‎06-15-2014

Oh yes! That would be an important feature to have working, missyj1979.
Let's make sure we get this taken care of. You can access the keyboard app cache http://bit.ly/OcISyy to clear it out. Once that has been completed, you should power the phone the phone off/on and try it again.
Please let us know how that works for you.

TamaraH_VZW
Follow us on Twitter @VZWSupport

View solution in original post

vzw_customer_support · ‎06-15-2014

Oh yes! That would be an important feature to have working, missyj1979.
Let's make sure we get this taken care of. You can access the keyboard app cache http://bit.ly/OcISyy to clear it out. Once that has been completed, you should power the phone the phone off/on and try it again.
Please let us know how that works for you.

TamaraH_VZW
Follow us on Twitter @VZWSupport

View solution in original post

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