How do I reach Executive Relations?

daviddelc
Newbie

I was called about a deal from David at Executive Relations. And I was supposed to get a new terms email. Nothing came.

0 Likes
4 Replies
vzw_customer_support
Customer Service Rep

Hello there daviddelc. Thank you for reaching out to us. We would love to help in any way we can. We will be sending you a private message to further assist. 

~Ivone

0 Likes
vzw_customer_support
Customer Service Rep

We just wanted to check-in with you to see if you still needed help with this issue.  Weโ€™re standing by to assist, so please let us know.

-Deb

0 Likes
Quicknight1
Newbie

I have the same issue.  Customer service has not been effective in resolving my issue. 

0 Likes
diggerdegroff
Enthusiast - Level 3

In order to get in touch with Verizon executive relations, you have to FORCE tech support or whomever to create a case number for you, then executive relations will reach out to you via email. And do not be fooled between a CASE number and a TICKET number. Case numbers generally start with a 3 and are 7 digits. GOOD LUCK

0 Likes