Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I want to buy ringtones and it says it's blocked. How do I unblock it?
Are you the account owner on your line? If so I would check your features or blocks in your MyVerizon account.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
How do I remove code 265 so I can buy ring tones
@radar12,
What phone do you have? Where are you seeing this code 265? Have you checked to make sure you do not have the ring tone download blocked on your account? Have you been able to purchase ring tones before?
Please provide answers to the above question so I can further assist you.
John B
Follow us on Twitter @VZWSupport