How do I sync my contacts from Backup Assistant to Cloud?

[kerrymac]

I have over 400 contacts stored in Backup Assistant. I bought a Galaxy S5 and you tell me that I can't sync my contacts, right? What? Is there a solution or am I just out of luck?

[Jakeman1]

Do you still have your old phone? What kind of phone was/is the old one? If your old phone is an Android and you still have it turn it on. Hook up to WiFi, Go to your contacts and change them to google Contacts. Then go into your new phone and change it to Google Contacts as well.

Then when Google syncs all of your contacts back to your phone, kill the Verizon Cloud / Backup Assistant on your phone and back them up to the very simple and fast Google.  Backup Assistant is not worth the time and effort to get things half right and is probably one of the worst apps I have ever seen.

[kerrymac · Accepted solution]

Thanks, I was able to export the contact list (vCard file) to the SD card on the old phone, then move the card to the new phone and then import the list. I could not figure out how to do what you suggested, as I could not find a way to get the new phone to find the Google backup, which I already had. It only found one contact, not the whole list. I agree, the Backup Assistant/Cloud app seems to be useless for this. Verizon claims that the contacts will be "automatically moved to Cloud" but that didn't happen.

[Jakeman1]

So now that the contacts are on the new phone. Open your Contact icon and go to settings>Contact Storage> then save as Google.

The Google backup is automatic and you do not need to call it as long as the contacts are saved as Google contacts.

[Looe22]

That's fine if your phone is saving contacts as Google contacts, but I have always used the default local phone storage.  When I used the Google1 backup, and then displayed the contacts on my PC under my google account (same account as on my moto G6), I only saw a small list of contacts obviously gleaned from the emails I have sent and received on that account (not many).  I want to be SURE my contacts, texts and phone call listings are backed up in a place from which they will restore when I turn on and configure my new S24.  (This is supposed to happen automatically, but I have not seen any documentation on where it looks. )    If I need to buy something to be confident this will work flawlessly, I will do so, but I've seen several posts that these pay-for tools don't necessarily work either.

Thanks.

[kh_jenn]

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