How do i check my device finance limit ?

[djscroggs]

I am wanting to get the new Galaxy Z Fold 2 phone.  Evidently my finance limit isnt high enough to cover the entire cost of the phone.  I was wondering how i can check it, and who might be able to assist me in trying to get that limit increased ?

[vzw_customer_support · Accepted solution]

I an understand wanting to have this device. It is truly a awesome device. I wanted to let you know that credit limit are already preset by our Credit Team and are routinely evaluated. There is not anything that can be done to make the limit increase until it is time to be evaluated again. 

Were you looking to open an account an possibly get the device? If so, you can begin here http://spr.ly/6602yM2Lp

[Mikem2572]

I have the same question. When i signed up the sales agent said it quickly and i Dont remember what he said.

[vzw_customer_support · Accepted solution]

Hi, Mikem2572. I'd be happy to help. To review the amount remaining for your account, please see the steps under item 2 here: https://www.verizon.com/support/device-payment-faqs/#installment To confirm, were you interested in upgrading your phone?

[vzw_customer_support · Accepted solution]

I an understand wanting to have this device. It is truly a awesome device. I wanted to let you know that credit limit are already preset by our Credit Team and are routinely evaluated. There is not anything that can be done to make the limit increase until it is time to be evaluated again. 

Were you looking to open an account an possibly get the device? If so, you can begin here http://spr.ly/6602yM2Lp

[talvarado97]

I have been having this very annoying problem where I add items to my cart I am being told I can just pay taxes and get my items however when I come back to the cart ready to place my order it says that I need to pay an insane about for down payment.

I was trying to upgrade one of my lines and bring an extra line from tmobile to take advantage of the promotion of buying an iphone and getting the second one $800 off. It a great deal considering one of the phones cost $800. Turns out in order to get that "FREE" I need to have enough credit, please make it make sense????? Why I would I need to have available credit for a device that is supposed to be free. 

I am so frustrated and disappointed with verizon and its customer service, I should have never left Tmobile for this company....

[Brittany891]

Those promotions are based on a monthly credit. So technically you still have to be approved for a credit limit that covers the total cost of the device, even with the promotion. Otherwise you have a down payment that has to be paid, which is whatever the credit limit doesn't cover

[James119]

Same I had a 400 dollar finance limit and my trade in value of my old phone was 800 dollars so basically I got ripped off!!! Cause I had to pay 399.99 I am upset!!

[BCOMP]

Finance limit is based on your credit. So it will increase or decrease based on your credit. Verizon will not raise or lower it based on anything else other than those metrics. You also cannot view the limit. U will either be approved, denied or told what needs to be put down for financing. 

[Bwonsch101]

I’ve been a customer for over 2 years and have never let my phones get turned off I’ve always paid my bill and they have all these promotions for me to upgrade but they want way too much down for me to upgrade because my spending limit is too low I love Verizon’s service but I’m getting tired of this and not being able to upgrade because of this I’m about ready to switch my services else where because this

[Krazyas101]

How do I get my financial limit reevaluated?? 

[Guitarist0592]

From what I’m gathering, you can’t. It just happens. Also talking to a Verizon rep today the account highest ANYONE can get is $7000. So we tried upgrading 6 lines this week and I ended up paying for an iPhone 16 pro max 1TB directly out of pocket…it’s messed up 

[vzw_customer_support]

Hello, being on top of your service is importance, especially if you are managing your financial limit. Verizon is here to clear thing up.

Sent you a Private Message. Please review at your earliest convenience.

~Gilbert

[Goals2scor]

I to would love to talk to someone about my finance limit. I have 9 phones on my line and never had any shut off due to non-payment. I have 2 phones ready to upgrade and I am unable to due to my financing limit. Can you help me out with this? 

[vzw_customer_support]

Happy Monday! Being on top of your account is crucial, especially if you are managing your service options/limits. Verizon is here to help. Please tell us more, how can we be of service.

~Gilbert

[Dzwells]

So I can go to AT&T today get service in my area which is the same if not better for 50$ less and I’m approved for the phone that I want.  No wonder Verizon is losing customers because they have a finance limit for people who have been with them for years who pay their stuff on time and better yet the discount doesn’t matter when you buy the phone 

[Rucucris]

I have the same issue, trying to upgrade 2 lines. I have been a customer for over 6 years with no issues and nobody seems to be able to help with the limit. 

[vzw_customer_support]

Hello, Rucucris. Finance limits are determined based on credit and payment history as the accounts are reviewed by an internal department. Just to confirm, did you attempt to upgrade the two lines in question but recieved an error message? Please provide some details so that we can look into this for you. 

-Natasha