Re: How is ED05 Working for You
pastelball
Newbie

wardcst24 wrote:

pastelball wrote:

now i have downloaded battery dr app and noticed stuff shows up 2, 3 or 4 times like i had MY Verizon Mobile showing up 3 times and never opened it. al the voice command and the skype will not stop showing up. seems like they added more problems on everything else that doesn't need to be there.


I think you may have gotten a Bad Install

You may want to try a Factory reset That should Clear it up


I thought about that. If they are releasing another update I will wait and see what that does so I don't haave to reload everything tomany times.

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Re: How is ED05 Working for You
ChristinaB_VZW
Verizon Employee

Hi Pastelball,

 

I agree with Wartcst24, I think a factory reset is in order for your device. Thank you, Wartcst24!

 

Below I have provided you with the steps on how to complete a factory reset. 

 

Please note that this setting erases all data from your phone, including your Google or other email account settings, system and application data and settings, and downloaded applications. It will not erase current system software and bundled applications, or files stored on an optional installed memory card, such as music or photos. For this reason, please make sure the data on your device is backed up.

 

Select Menu

Select Settings

Select Privacy

Select Factory Data Reset

 

Please post back in this thread with your results. 

 

Thank you for your posting and have a good day!

 

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Re: How is ED05 Working for You
pastelball
Newbie
I did do a factory reset did not help.
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