How much $$$ will Verizon charge me if I don't return the Fascinate after receiving replacement?
SandraW
Newbie

How much $$$ will Verizon charge me if I don't return the Fascinate after receiving replacement?

 

I spoke with customer service and couldn't get a real number.  She just said it "could be up to $500, or more"

to be determined after they don't receive it within the 5-day period.

 

Is there a way to find out for sure how much it's going to cost?

 

Thanks! :smileyhappy:

 

 

Here's the reason I'm asking:

 

I forgot to drop it off at FedEx on the way to the airport.  My entire family is now on an overseas trip and won't

be back for 8 weeks.   The Fascinate, packed in Verizon box with FedEx box, is now sitting in my car trunk at

the airport long-term parking lot.  I was supposed to stop by the FedEx office at the airport cargo area to drop

it off, but forgot about it during the rush.... :smileysad:  (yes, I do realize it's a stupid mistake that may end up costing a

lot of money)

 

 

0 Likes
1 Solution

Correct answers
Re: How much $$$ will Verizon charge me if I don't return the Fascinate after receiving replacement?
Not applicable

Hi and good morning!

 

 

I would like to review your account with you and ensure I can help resolve any concerns you have about being charged for this device. Please PM me directly so we can discuss this together. Also, include your name and mobile number with your PM to me.

 

Thank you so much and have a safe overseas trip!

View solution in original post

0 Likes
Re: How much $$$ will Verizon charge me if I don't return the Fascinate after receiving replacement?
Tidbits
Legend

Best to call customer care, and see if they can give you an extension.  I am not sure how long they will be able to give you.  I was given a 1 week extension when I only asked for 3 days.

 

If you don't return it they'll charge you full retail price for the phone.

0 Likes
Re: How much $$$ will Verizon charge me if I don't return the Fascinate after receiving replacement?
Jax_Omen
Specialist - Level 3
They'll charge you $419.99 (full retail). Once you get back, return the phone to have the fee credited. And definitely call them ASAP to notify them of the issue.
0 Likes
Re: How much $$$ will Verizon charge me if I don't return the Fascinate after receiving replacement?
Not applicable

Hi and good morning!

 

 

I would like to review your account with you and ensure I can help resolve any concerns you have about being charged for this device. Please PM me directly so we can discuss this together. Also, include your name and mobile number with your PM to me.

 

Thank you so much and have a safe overseas trip!

0 Likes