How to ask a question

RaininSpain
Enthusiast - Level 2

I've previously opened a new question, but I don't remember how to do that. 

Thanks for your help

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SynthpopAddict

Use the "Ask a question" button at the top right and fill in the boxes.

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I'm not a Verizon employee, just another customer trying to help.

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SynthpopAddict

Do you mean viewing questions you've asked previously?  Your 5 most recent questions show up on the main forum page near the top whenever you're logged in (at least it does if you're on a PC using these forums) and you'd just scroll through them and click on whichever question you're interested in to view it.  For older questions, you'd have to go into your profile by clicking your picture at the top right, and then view your activity feed.

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I'm not a Verizon employee, just another customer trying to help.
RaininSpain
Enthusiast - Level 2

I'm not asking about a previous question of mine.  I've forgotten how to post a new question.

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SynthpopAddict

Use the "Ask a question" button at the top right and fill in the boxes.

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Customer Service Rep

We are sending you a PM to ensure that all of your questions are answered.

-Sean

RaininSpain
Enthusiast - Level 2

PM means Private Message, right? How do I find that message?

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Kh-Phil
Moderator
Moderator

Hi RaininSpain,

Private messages are sent via this community platform and can be accessed by clicking/tapping on the envelope icon at the top right of any Community Page. When a new message arrives, a number will appear on the envelope.

verizon-PM-envelope-number.png