I keep receiving spam e-mails that come through as a text message. I can't block the phone number, because there is no phone number - it just shows a fake e-mail address. I have reported the messages as spam through the message app, but I keep getting new ones from different e-mail addresses, etc. How can I block these?? I get about 3 a week and it is very irritating.
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You could try blocking them via your My Verizon account. If logged into the desktop version of My Verizon, hover over My Plans & Services at the top, then click Blocks. Click Block E-Mails and Domains, then under E-mail Address or Domain, type www.excite.com, then click Save.
JULIE K,
I definitely understand how an unwanted spam message associated with an unknown email can be frustrating. I assure you I would do all the research necessary to get this resolved for you. What make and model device do you have?
CoreyM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have a Samsung Galaxy S6. The texts always come from an e-mail address
ending in @excite.com - the beginning part is always a different jumble of
letters/numbers. I hit "report as spam," but i keep getting them.
On Sat, Jun 3, 2017 at 4:51 PM, vzw_customer_support <
You could try blocking them via your My Verizon account. If logged into the desktop version of My Verizon, hover over My Plans & Services at the top, then click Blocks. Click Block E-Mails and Domains, then under E-mail Address or Domain, type www.excite.com, then click Save.
I think you should still be able to add the Block text messages from the web in the block services section of the MyVerizon account online.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Joolie567, stopping those annoying messages is certainly something that I would want. The great news is, that beyond the great suggestions from Tikibar1 and Ann154, your phone also has the option for these blocks by following the steps below.
Go into Messages, then tap on "More" in the top right corner and select Settings
Go into Spam filter
Tap on Manage spam numbers
Here you can add any numbers or contacts you wish to block
Any numbers or contacts in your spam list will be blocked from sending you sms. If you wish to see the messages that have been blocked, you can tap on Spam messages.
LorenB_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
'Block all text messages sent from the web' is still an option on that same page, as is 'block all text messages sent from email'. I prefer going the 'domain' route when possible to target the 'bad' texts as opposed to 'good' ones.
How do you do that???
Hello
No one likes getting Spam email including myself. I would love to help. The good news is you can add blocks here: https://www.verizon.com/support/knowledge-base-200868/ Do you have any questions regarding this information? AmberF_VZW
You are the best tikibar! I didn't know that was possible - thanks!!
That is so much work, we should just be able to click on the text message and select block.
Verizon can you please implement this for all text messages even short codes, full numbers and all unwanted text.
Using stop and optout does not work. they are ignoring TCPA Laws and I feel like you as a company should help us protect ourselves from people not following the TCPA laws.
Simular reply in regards to robocalls and other calls they fail to stop
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