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I'm Not Getting Voicemail
Enthusiast - Level 3

I haven't been getting voicemail directly to my Samsung Galaxy S7 Edge ever since I connected it with the Samsung Gear S2 because it just sent it to my watch. Now, I haven't used my Gear S2 for about two months now and people have been saying they left a voicemail, and my phone doesn't notify me and it doesn't even show it in my voicemail app. It would on the watch and I just simply don't use the watch anymore, and haven't paired it up with my phone since then.

What's going on here?

Re: I'm Not Getting Voicemail
Customer Service Rep

We know how important it is to get notifications of a new voice mail. We are here to help get that fixed on your phone. We need more details though to help. We are sending you a Private Message, please respond to only that going forward.

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