I really feel betrayed by Verizon and this phone

[Pcriz]

Tidbit do you type just to see the words. You arent saying anything we dont

already know. Every time they find a phone defective they replace it. It

doesnt matter if its htc, apple, moto, or whatever

[mikem84]

I'm not talking law, I'm talking courtesy in the business of buying and selling. As a contractor i sell procucts that i get from 3rd parties. If that product fails my customer comes to me. I can't tell them thats a Home Depot go talk to them. I took their money, its up to me to make them right, then I deal with supplier. Thats just good business.

[mikem84]

VZW has never questioned replacing my phone. They just can't give me one that works or let me choose something else that does.

[Tidbits]

mikem84 wrote:

I'm not talking law, I'm talking courtesy in the business of buying and selling. As a contractor i sell procucts that i get from 3rd parties. If that product fails my customer comes to me. I can't tell them thats a Home Depot go talk to them. I took their money, its up to me to make them right, then I deal with supplier. Thats just good business.

Not true at all so in 1 year down the road will you replace it if something goes wrong with your product.  I know for a fact you do have a time limited, and the people who purchased said items know about the time limit as well... 

[mikem84]

After 1 year me and my customer would work something out depending on product warranty. But we're not talking 1 year, we're talking right out of the box this phone is bad.

[Tidbits]

So right out of the box is bad... You could have returned it right then and there...  So you kept it longer than what you really had too...

[pollix11]

Personally I'll go for a certified like new or cpo device almost every time. At least then I know that a tech has troubleshot/repaired and tested the device in 10 different categories, each consisting of a 100 checkpoint list.

[Pcriz]

OMG dude you are something else. Please stop playing devils advocate, its

not cute anymore.

[mikem84]

Had original phone about 3 weeks then replaced with a new replacement. It wasn't until after about 6 weeks after doing research that we discovered this being well documented. Obviousley to late to do anything but have VZW replace phone again. I have never had any luck with " like new replacement". My last one very first call 3 minutes in audio stops. Was talking to VZW level 2 tech.

[mikem84]

I've answered everyone of his jabs, but he has yet to answer who is responsible for this problem and who is responsible for giving me a working phone that I paid for. Because so far nobody is taking responsibilty for either. VZW says its Samsung. Samsung says its Google. Google says nothing.