Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
If we all file complaints with the BBB and the FCC maybe things will change
carseller0822
Novice

I filed complaints with the BBB and the FCC over the last round of delayed updates. I got a call from someone claiming to work in the President of VZW office. It sounded like complaints to the BBB and the FCC cause major headaches for the folks at VZW and all they wanted me to do was remove my complaints. I refused until my phone was updated then I notifed the BBB and the FCC that my issue had been resolved. I just filed another round of complaints on Monday. Maybe if everyone else who is tired of the same old BS from VZW files complaints then they might take our issue seriously. I doubt it but at least we'd be making things difficult for them.

0 Likes
Re: If we all file complaints with the BBB and the FCC maybe things will change
nlitend
Novice

Sounds like vzw needs to open a new department......for baby sitting.

Re: If we all file complaints with the BBB and the FCC maybe things will change
NuDroidUsrr
Sr. Member

carseller0822 wrote:

I filed complaints with the BBB and the FCC over the last round of delayed updates. I got a call from someone claiming to work in the President of VZW office. It sounded like complaints to the BBB and the FCC cause major headaches for the folks at VZW and all they wanted me to do was remove my complaints. I refused until my phone was updated then I notifed the BBB and the FCC that my issue had been resolved. I just filed another round of complaints on Monday. Maybe if everyone else who is tired of the same old ** from VZW files complaints then they might take our issue seriously. I doubt it but at least we'd be making things difficult for them.

  And if enough people do this, do you know what is going to end up happening? Verizon will never update any of the phones, you will be stuck with the OS that was shipped with your phone. Is that what you want?

  What are you complaining about in the 2nd round?

0 Likes
Re: If we all file complaints with the BBB and the FCC maybe things will change
rall_g4
Novice

nlitend wrote:

Sounds like vzw needs to open a new department......for baby sitting.

>Comment Deleted<


Message was edited by: Verizon Moderator

0 Likes
Re: If we all file complaints with the BBB and the FCC maybe things will change
gernerttl
Novice

I seriously doubt your complaint triggered them to update your phone.  Sounds a bit coincidental to me.

Re: If we all file complaints with the BBB and the FCC maybe things will change
davegr
Novice

smh

0 Likes
Re: If we all file complaints with the BBB and the FCC maybe things will change
Tidbits
Sr. Leader

First you would need to convince Qualcomm to change their code on how CDMA works then the complaints would be valid. One of the reasons why AOSP had troubles. People assumed it's Verizon but the keys needed should not be passed around free nilly. That's asking for trouble in a multitude of levels. GSM doesn't use keys like CDMA does FYI.

0 Likes
Re: If we all file complaints with the BBB and the FCC maybe things will change
commonsense101
Sr. Member

MY PHONE DOESN;T HAVE A MINOR COSMIC CHANGE!!!!!

THE WORLD HAS ENDED

Re: If we all file complaints with the BBB and the FCC maybe things will change
NuDroidUsrr
Sr. Member

gernerttl wrote:

I seriously doubt your complaint triggered them to update your phone.  Sounds a bit coincidental to me.

  I didn't, I think you meant this for carseller0822. You replied to my comment.

0 Likes
Re: If we all file complaints with the BBB and the FCC maybe things will change
rall_g4
Novice

commonsense101 wrote:

MY PHONE DOESN;T HAVE A MINOR COSMIC CHANGE!!!!!

THE WORLD HAS ENDED

Ahem

0 Likes