I recently bought an s24+ from Verizon and was told with a trade in on my old phone id Owe $275 up front and my bill would be $86, I was told I need to allow a few business days for this to reflect, my first bill is now $150 and it's making me pay for this phone, im not sure what the issue is as I already paid what was due up front and traded in my phone at the store.
Hello, we are truly sorry to see you in this trade-in dilemma. We understand the importance of managing your Verizon account. Our goal is to provide the support you need.
You can always administer your service through your My Verizon. For more details click on this link: https://www.verizon.com/support/my-verizon/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
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