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Intermittently not receiving SMS messages
RedBarron
Newbie

My wife and I both have Samsung S7 devices for coming up on almost 2 years.  We have both noticed that over the past couple of months that some times the other does not receive a message.  We are both running Oreo, and using Android Messages. In the app on the sender's phone it show's  a status of "delivered",  In the last situation that it happened today, its a simple SMS, not MMS.  Its a conversation between two users, not a group chat.  Any help would be greatly appreciated. My wife thinks that I am ignoring her. Smiley Happy

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Re: Intermittently not receiving SMS messages
vzw_customer_support
Customer Service Rep

Hello, Redbarron. Are you using the Verizon Message Plus app, the Samsung Messaging app that came with the phone, or another app?

 

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