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Is there a way to access your device without your backup password after being locked out?
Misterwest
Enthusiast

Somehow this morning when I woke up, I was on my last fingerprint swipe and it didn't work and so I am currently locked out of my phone. I don't remember my backup password and Verizon is saying that the only thing I can do is reset to factory, which would lose everything. Is there any other way to do this without losing all of my stuff? Please help.

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1 Solution

Correct answers
Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup password without having to reset back to factory defaults and lose everything?
Snn5
Legend

Using a Samsung account that has already been set up:  Find My Mobile | Samsung Content & Services

Or try this:

Connect USB

Open KIES

Let the KIES waiting the screen unlock

Log in @ http://findmymobile.samsung.com/

Ensure choose the correct device, unlock the screen.

Done!!!!!

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Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup password without having to reset back to factory defaults and lose everything?
Snn5
Legend

Using a Samsung account that has already been set up:  Find My Mobile | Samsung Content & Services

Or try this:

Connect USB

Open KIES

Let the KIES waiting the screen unlock

Log in @ http://findmymobile.samsung.com/

Ensure choose the correct device, unlock the screen.

Done!!!!!

0 Likes
Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup password without having to reset back to factory defaults and lose everything?
Misterwest
Enthusiast

thank you so much! it worked!

Re: Is there a way to unlock your phone once you've been locked out and you've forgotten your backup password without having to reset back to factory defaults and lose everything?
Snn5
Legend

Yay!

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