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Is there a way to get my contacts from my old phone? The phone would still would still ring, and I get message notifications, but the screen is black. I have recieved my new phone and activated it.
Solved! Go to Correct Answer
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Hopefully your Gmail account has back up your contacts, R2Q2. When you put in your Gmail account to your new device, they should sync. Also, Check and see if you had the Verizon Cloud. That also backs up contacts.
AllisonC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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try hooking it up to a computer and browsing the folders
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Hopefully your Gmail account has back up your contacts, R2Q2. When you put in your Gmail account to your new device, they should sync. Also, Check and see if you had the Verizon Cloud. That also backs up contacts.
AllisonC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Thanks
On Jan 10, 2016 7:59 PM, "Verizon Wireless Customer Support" <