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Issues with Samsung Fascinate
darkangel_787
Member

I am putting this on every forum that I can find recommending that everyone that owns a Samsung Fascinate Galaxy S i500 phone contact their states attorneys general and file a consumer complaint form for misrepresentation of the product due to not receiving 2.2 froyo update as promised when phones were purchased which has now led to countless issues.  Not to mention they are still selling these phones and still misrepresenting the fact that the froyo 2.2 update is either already installed on the phone or will be any day now which for myself has been since September.  I was promised from my 30 days (which now apparently is only 14 days) and coincidentally on that 31st day I was no longer able to exchange or replace what I would now consider a{word filter avoidance} 

 

However, I did speak with a customer service representative tonight who is going to help me get a new phone due to my extreme aggravation with not only no 2.2 froyo upgrade software but the other numerous issues that this phone has had non stop since day freakin one.  I did contact Samsung directly to discuss this ridiculous situation and they then told me to go back to Verizon and they were the ones who should be helping me with this situation not Samsung.   Such winners. 

 

One last thing I have to say is that the people (not all of the people) but most of them that I have encountered in the actual Verizon stores have said nothing less than it sucks to be you and you'll just have to wait or of course you always have that option of adding (which mean buying another phone) line to your plan, of course that would be their suggestion because its more money for them.  WHAT A FREAKIN SHOCK!!!!!!!!!!!!!!!!!! 

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Re: Issues with Samsung Fascinate
M91-30
Novice

neither samsung nor verizon promised froyo would ever be released for these phones. the sales reps do not directly represent verizon the company, and were just trying to sell you a phone.

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Re: Issues with Samsung Fascinate
bigfrank69
Novice

Why bother complaining anymore if we get it we get it, its sad but this is the way it is. I am just glad we got the maintenance fix for the GPS and the lower menu lights staying on longer.

inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G.


M91-30 wrote:

neither samsung nor verizon promised froyo would ever be released for these phones. the sales reps do not directly represent verizon the company, and were just trying to sell you a phone.


 

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Re: Issues with Samsung Fascinate
NuDroidUsrr
Sr. Member

  I think Samsung IS committed to the update, why else would they put a disclaimer on 1 of their products, that part of it will not work until the 2.2 Froyo updaye?

 

Here is the link:

http://www.samsung.com/us/mobile/cell-phones-accessories/ECR-D985BEGSTA-features

 

 It is the desktop stand, and when you look at the "Features and Specs" link, it shows you on the right side that it will not work until the update. That tells me that they are promising the update to the phone..

 

Audio Out Port
  • 3.5 mm Port (will be active after Froyo phone software update)

 

 

Just my $.02

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Re: Issues with Samsung Fascinate
steveanderson13

You didn't mention the maintenance update that rolled out a week ago.  Hope you got it.  Many people are reporting that the GPS issue has been fixed, among others.  Good luck.

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Re: Issues with Samsung Fascinate
M91-30
Novice

 


bigfrank69 wrote:

Why bother complaining anymore if we get it we get it, its sad but this is the way it is. I am just glad we got the maintenance fix for the GPS and the lower menu lights staying on longer.

inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G. inept iphone, you revolutionized NOTHING but are idol-ed like a god, a god that needs duct tape to work right. and it's iphone 4, not 4G.

no, your 3G phone is NOT 4G compatible. what good is the first "4G" phone without an actual 4G network? WIMAX is NOT 4G.


M91-30 wrote:

neither samsung nor verizon promised froyo would ever be released for these phones. the sales reps do not directly represent verizon the company, and were just trying to sell you a phone.


 


 

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