January 2023 Security update
jlampl
Enthusiast - Level 1

Since installing the security update on my Samsung Galaxy S21 it has started to become unstable. Flashing or stuck screen, some apps also seem unstable.

Can I uninstall the update and return to the previous version?

Thanks for any advice.

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Re: January 2023 Security update
vzw_customer_support
Customer Service Rep

Hey there! We're sorry to hear about the trouble you've been having with your recent update. We'd love to take a look and help! To begin, please send us a Private Note. *Kris

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Re: January 2023 Security update
jlampl
Enthusiast - Level 1

Thanks for the quick response. The bugs are hard to reliably duplicate. I've just restarted the phone once again which seems to help for some period of time. Let me see if there are consistent glitches that I can duplicate in order to give you good data.

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Re: January 2023 Security update
vzw_customer_support
Customer Service Rep

 

Thanks for the update, and your efforts to resolve the issue after the security update of your device. We're here to help. Keep us posted. *Andrea

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