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I updated to Jelly Bean yesterday. Everything has been fine until the past hour. Every time that I try to send a text msg, I keep getting an error message "message not sent" and the red warning triangle. I have rebooted twice, pulled my Sim card, gone to airplane mode and back, checked my mobile data settings, switched to 4g to 3g, and back.... nothing is working. Help.
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Hello Edinpa,
Getting the latest Operating System is super exciting, but I definitely want you to be able to send text messages!
Thank you for all of the troubleshooting steps you've already taken as they're really important to try first. I would recommend the following steps next:
Reset your Messaging Application:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51310
Boot Into Safe Mode and Test:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51562
If it works then it's an application causing the issue. If it doesn't work I would recommend a Hard Reset:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51446
Keep me updated!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport
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It seems to be working now. I think that it was more network issues then
anything because it started working again later on into the evening
On Sep 30, 2012 7:17 PM, "Verizon Wireless Customer Support" <
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Yikes Edinpa!
Ok, thank you so much for the update! I'm really glad you're up and running.
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport
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Yikes?
On Oct 8, 2012 8:50 PM, "Verizon Wireless Customer Support" <