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Jelly Bean-SMS "Message Not Sent" error
edinpa
Member

I updated to Jelly Bean yesterday. Everything has been fine until the past hour. Every time that I try to send a text msg, I keep getting an error message "message not sent" and the red warning triangle. I have rebooted twice, pulled my Sim card, gone to airplane mode and back, checked my mobile data settings, switched to 4g to 3g, and back.... nothing is working. Help.

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Re: Jelly Bean-SMS "Message Not Sent" error
vzw_customer_support
Customer Support

Hello Edinpa,

Getting the latest Operating System is super exciting, but I definitely want you to be able to send text messages!

Thank you for all of the troubleshooting steps you've already taken as they're really important to try first.  I would recommend the following steps next:

Reset your Messaging Application:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51310

Boot Into Safe Mode and Test:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51562

If it works then it's an application causing the issue.  If it doesn't work I would recommend a Hard Reset:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51446

Keep me updated!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: Jelly Bean-SMS "Message Not Sent" error
edinpa
Member

It seems to be working now. I think that it was more network issues then

anything because it started working again later on into the evening

On Sep 30, 2012 7:17 PM, "Verizon Wireless Customer Support" <

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Re: Jelly Bean-SMS "Message Not Sent" error
vzw_customer_support
Customer Support

Yikes Edinpa!

Ok, thank you so much for the update! I'm really glad you're up and running.

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: Jelly Bean-SMS "Message Not Sent" error
edinpa
Member

Yikes?

On Oct 8, 2012 8:50 PM, "Verizon Wireless Customer Support" <

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