Left without a working phone @ 740pm!!!
Chris810
Enthusiast - Level 1

I have been trying to activate a NEW S20+ 5G and somehow the tech answering the phone used the wrong numbers.  I now am left without a phone.  There is NO Verizon Service after 8pm and everything is automated and cannot assist me.  I am now without service to my work environment and extremely upset that this could not have been corrected at the time of service.  Very unprofessional and will consider changing service.  I was completely finished with an open contract and was ready to START it over with a NEW PHONE!  So upset!!!  Time to contact the corporate office.  😞

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vzw_customer_support
Customer Service Rep

We're here to help, even in the late hours, Chris810. We'd be happy to help get that new phone activated and working. We'll be sending you a Private Message to work on this with you.

ZakC_VZW

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Tigerstep
Specialist - Level 3

If this is an upgrade, you can try swapping sim cards.

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