Make a Verizon phone work in Germany with a local provider
treddel
Newbie

Before I upgraded, I had a Samsung S20 Ultra from Verizon.  As I kept the phone after the upgrade, I thought it would be a good idea to give it to my mom in Germany.  I was told by Verizon that it would not be a problem.

Unfortunately, it does not work - after several attempts by the new provider O2, they were not able to help.  The phone seems to be still locked to Verizon.  I was told all phones are unlocked.

Is there a way to make the phone work and how?

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Re: Make a Verizon phone work in Germany with a local provider
vzw_customer_support
Customer Service Rep

Hello, there! To best assist you, would you please send us a Private Note? 

*Lisa

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