Message Log nick nick names

Hubbamoona42
Newbie

How do you Add/update a name instead of a cell # in the (text)  message log ?

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vzw_customer_support
Customer Service Rep

Hey there, we definitely want to make sure that you're able to manage your account and preferences. Could you please tell us a bit more about where you'd like to accomplish this? Were you referring to your My Verizon account message log history, or the message log within your phone's messaging app?

~Izzy

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vzw_customer_support
Customer Service Rep

To add a name to a number on your call/message logs, click on the persons number on the list, then a screen will pop up to change the name. ~Peter

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tikibar1
Community Leader
Community Leader

@vzw_customer_support wrote:

To add a name to a number on your call/message logs, click on the persons number on the list, then a screen will pop up to change the name. ~Peter


Only the feature has been wonky over the years and is currently not working correctly, as noted in several threads on the forum such as:

Can I Add/Update Nicknames on Verizon account in the Usage 

tikibar1
Community Leader
Community Leader

The nickname feature is working correctly for me now.