Message + Not sending pictures
rickatnyte
Newbie

Greetings,
On Christmas Day, ALL of my devices stopped sending pictures. I can still send text messages but cannot send any pictures.  Phone is a Samsung S22. Tablet is a Samsung S7+ and the online Windows app.
Switched to the S22 about 2 weeks ago. Did not have issues until Christmas day.

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Re: Message + Not sending pictures
vzw_customer_support
Customer Service Rep

rickatnyte, we apologize for the issues you are having with your devices. As someone that send a lot of pictures via text, I know how inconvenient this issue can be. Do not worry. We are here to help. 

Samsung Galaxy S22 / Galaxy S22 Ultra - Reset Network Settings

https://www.verizon.com/support/knowledge-base-300876/

 

Please keep in mind that resetting the network settings, the following are cleared or restored to default values:

Cellular and Wi-Fi network settings (including saved networks and passwords)

Once that is done. Please test your picture messages. let us know if the issue is resolved. 

 

-Jacob

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