Message+ overlay pop up after update
Enthusiast - Level 1

Right after the update on my phone yesterday 6/7/19, every time I would get a new text the message + app would show a nice, rounded corner, medium font, pop up near the top of my screen. I loved it!

My phone died and when I powered it back on, the pop up stopped appearing 😞

It isn't the pop up that occurs when you go to message +, settings, notifications, enable pop ups. I have checked in phone settings, apps, message +, notifications also.

I've been on the line with Verizon tech support for 54 minutes and gave gotten no help at all. In fact, I have been on hold for the past 15 minutes. Typical Verizon grrrrrrr. 

Please help, this pop up feature was cute and super helpful. 

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Re: Message+ overlay pop up after update
Customer Service Rep

Having this pop up appear is a nice feature. What model Samsung Series do you have? Is Message+ Updated to the latest version (Go to Play Store> Tap Search> Enter Verizon Messages)?   AlbertoR_VZW