Enthusiast - Level 1

I get no notifications from new texts... audible or visual.   Do I need to update something?  Been like that for a long time. 

Labels (1)
Re: Message+
Customer Service Rep

dhortert, we're here to help in the best way that we can. Is there any change to this issue?

Re: Message+
Enthusiast - Level 3

It is still the same. Since an update two years ago, there is no notification if the message+ app is left  open on the screen and in the same conversation. Even if the lock screen is showing, if message+ is still on the screen when unlocked, there are no notifications. You have to be looking at the screen to see replies.

I cannot find an option to turn this back on! Was this changed intentionally?