Hello,
I have a Samsung Galaxy S22. I recently uninstalled/reinstalled the Verizon Messages app (wanted to test Google Messages, but liked the Verizon better).
It used to be that with Verizon Messages, if I received a text it would pop up with who the text was from on my lock screen and if I pulled down I could preview the message.
Since reinstalling, it will not show me anything on my lock screen other than just saying "messages+ 1" and I cannot see who the text is from unless I completely unlock my phone AND open the app.
How can I resolve this to get it back to how it was? I tried changing notification settings to "enable pop-up" but this just made a whole new window pop-up in a picture-in-picture style when a new message is received, and that is obnoxious and not at all what I want.
@whatthemel wrote: Hello, I have a Samsung Galaxy S22. I recently uninstalled/reinstalled the Verizon Messages app (wanted to test Google Messages, but liked the Verizon better).
Thank you for reaching out to us here. We certainly understand wanting to have notifications the way that you prefer to receive them. We understand that you prefer Message + (formerly Verizon Messages) and we will be glad to assist with some troubleshooting to determine if this is a feature that can be reinstated with your device. We also want to make sure that we share that Verizon Message+ app sunsets in late 2024. As part of the sunset, Verizon encourages customers to migrate to Google's messaging app called "Google Messages".
-Andi
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