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My Fascinate asks for a password to access voicemail but I never set one up.
laurving
Newbie
‎09-23-2013 09:34 AM

Any help would be appreciated

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Re: My Fascinate asks for a password to access voicemail but I never set one up.
Ann154
Super User
Super User
‎09-23-2013 09:38 AM

Did you ever setup your voicemail? If you did, you ARE REQUIRED to have a password on your voicemail with the Verizon Wireless network.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My Fascinate asks for a password to access voicemail but I never set one up.
laurving
Newbie
‎09-23-2013 10:54 AM

I just got the phone and it's brand new. I accessed vm and it asked for a password to continue but never gave me an option to "set up" a password. Is there a way to get to the prompts to create one?

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Re: My Fascinate asks for a password to access voicemail but I never set one up.
Ann154
Super User
Super User
‎09-24-2013 07:35 PM

Call customer service at 1-800-922-0204 from another phone and have them reset the voicemail.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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