My USB connection and Charging is not working
alslzl1212
Newbie

Ok Straightly My fascinate's usb part is broken I think.

If i connect to charger, it is not charging and also if i connect to my comupter,

usb turn off messgage never comes up and it never charnges.

what should i do?

0 Likes
Re: My USB connection and Charging is not working
Elitist_Jerk
Contributor - Level 2

Try another charger, try another outlet. If that fails, get a warranty replacement or new phone

0 Likes
Re: My USB connection and Charging is not working
JoeL_VZW
Verizon Employee

Its very frustrating to have a device that's not charging.  Please pull the battery and retry. Is there any corrosion or build up where the battery connects to the cable? Please PM me and I will troubleshoot this issue with you.

 

Thank you

0 Likes