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My USB connection and Charging is not working
alslzl1212
Member

Ok Straightly My fascinate's usb part is broken I think.

If i connect to charger, it is not charging and also if i connect to my comupter,

usb turn off messgage never comes up and it never charnges.

what should i do?

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Re: My USB connection and Charging is not working
Elitist_Jerk
Novice

Try another charger, try another outlet. If that fails, get a warranty replacement or new phone

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Re: My USB connection and Charging is not working
JoeL_VZW
Verizon Employee

Its very frustrating to have a device that's not charging.  Please pull the battery and retry. Is there any corrosion or build up where the battery connects to the cable? Please PM me and I will troubleshoot this issue with you.

 

Thank you

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