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My Upgrade to Froyo Experience: The Good and the Bad.
Smokie11
Novice

I received a phone call that Verizon was pushing Froyo out, so I was happy, got home from work and started the download, It stated a size of 100 MB and an estimated download time of 15 minutes. The first clue that things may not be quite right was the 45-50 minutes it took to download. I tried to install and within 30 seconds my little droid friend gave up and told me update failed. I tried twice more same results and gave up that night.

 

Next day during a break I stopped in what I thought was an ideal area my 3g reception was at a max 5 bars and downloaded the update in 16 minutes, Again my little droid friend quit after 30 seconds, again the update failed, reason previous update failed. Yes, I am very disappointed but I have to make a living, so back to work. Later same day I called Verizon Tech support and I am told to do a Factory Reset: Beware when you do this your phone goes back to the state it was in when you opened the new box it came in, you have nothing; EXCEPT THE CONTENTS OF YOUR SD CARD REMAINS INTACT.

 

I tried to install and again my little droid friend got tired after 30 seconds, now I have lost everything in my phone but I also know it is inevitable because the phone is "cursed". I went to Verizon after work, early evening and put my phone in the hands of a very courteous and helpful Verizon man. He said: Please be patient, I will take care of you. I was really tired after a hard day's work so I found a comfortable chair and dozed off, the A/C was really cold and it felt great. When he returned he handed me a new phone and said, I am sorry for the delay your old phone was defective, I already installed your contacts and then together we reinstalled my paid apps and set up my email accounts.I walked out with my new phone with Froyo and was finally feeling better. Since then I have systematically been testing the phone's functions and have being happily surprised with the improvements both small and large:

 

GPS locks under 1 minute every time.

Flash works very well in almost 100% of the sites I chose for testing.

Phone is faster during transitions, searches and OS functions.

Average Quadrant Score Before: 890  After 990.

Camera and Recorder have added little features that are nice, try it and you will see,

The extra fonts are nice, but for my poor eyesight original is best.

Battery life remains a question mark, my normal pattern was phone on for 12 hours, light to medium use I return home with 60-70% left. My first full Froyo day was yesterday and I was trying to restore my "looks", apps and testing everything I could think of. With what I consider to be heavy usage I came home after 11 hours with 41% remaining in my battery, it seems to me acceptable.

I will update this post as I discover both good and bad, so far life after Froyo has been all positive.:smileyhappy:

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Re: My Upgrade to Froyo Experience: The Good and the Bad.
Bri333
Member

Hey Smokie 11--how did you get Verizon to hand you a new Fascinate??? Was it within a month of original purchase?  I've been on the phone with tech support for hours over past 2 months. And went to their full-service store in NYC twice. In every case they tell me to have them send me a new phone. Why wouldn't the store people just give me a new phone???!!!

Bri

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Re: My Upgrade to Froyo Experience: The Good and the Bad.
Smokie11
Novice

I don't know, I guess the level of customer service varies. I have been critical when I recieved bad service and I like to give praise when I am treated right.

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Re: My Upgrade to Froyo Experience: The Good and the Bad.
ladybell
Member

I like the new notification background and the ability to turn mobile data off and auto rotation if I like

I like how when receiving text messages it notes a count on the icon as to how many new are there

Not sure if this was the way it was before but in contacts if I swipe a contact in the list horizontally it brings up a quick call or email icon.  Kind of cool

New scene modes for dawn, dusk and such is nice in the camera

having a timer icon in the camera menu is pretty cool also

Ability to limit video for MMS option is very nice

Not to mention the fact that I can now take pictures much easier in both portrait and landscape orientation

I can view pics in a stack by thumbnail or by month the pic was taken.

Having the ability to add a numerical PIN screen password is also a nice feature

Did a benchmark test and now getting 51 fps after Froyo.  Best 48.7 fps prior on my device

 

Still playing and trying to figure out a few things but will touch back.  Hope you all enjoy the upgrade.

 

 

 

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Re: My Upgrade to Froyo Experience: The Good and the Bad.
an0dyne
Member

Bri333 wrote:

Hey Smokie 11--how did you get Verizon to hand you a new Fascinate??? Was it within a month of original purchase?  I've been on the phone with tech support for hours over past 2 months. And went to their full-service store in NYC twice. In every case they tell me to have them send me a new phone. Why wouldn't the store people just give me a new phone???!!!

Bri


Don't feel bad; you aren't the only one.  I asked the otherwise very helpful phone rep if I could just hang up and travel the 2 miles to the Verizon store. She said no, they had to send it to me. I asked again, insisted in fact, due to my need of flash for work (company website/email are flash based?), and again she told me the only way I was getting a new phone was to receive it in the mail.

 

Never even got a tracking number.  Talked to someone on LiveChat support, and without a "billing password" which I never remember setting, I cannot receive tracking info.  

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Re: My Upgrade to Froyo Experience: The Good and the Bad.
Jax_Omen
Sr. Member
Is anyone else, besides you, authorized on your account, or were authorized in the past? That billing password was REQUIRED for you to set up when you authorized someone. If you're the only person authorized on your account, call *611 from your handset, verify the last four of your SSN, and change your password to whatever you want it to be (up to 5 letters or numbers).
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