My fitness tracker won't sync since latest verizon update for my Galaxy S5

[begstraz]

Help!  My vivo fit won't sync since the latest update from verizon for my galaxy S5

[vzw_customer_support]

begstraz, ensuring that you're able to sync your Garmin Vivo Fit with your Samsung Galaxy S5 is vitally important. I apologize for the inconvenience this has caused you. We appreciate your time, patience, and troubleshooting assistance too.

Software updates for any device are intended to enhance its performance, not cause its users to be inconvenienced. The key here is ensuring your devices have the most updated software version in order to proceed. Let's first check your S5's software version. This website link will assist you at: http://vz.to/2fKdHEW. Once you've accessed the website please scroll down to the section titled "View Software Version - Samsung Galaxy S 5." - RobertC_VZW

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