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My phone data usage for last month is different than that billed
mswxman
Newbie
‎10-11-2014 07:45 AM

My data usage setting on my phone showed 1.9 GB for last month, but my bill shows 0.64 GB.  What's the difference?

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Re: My phone data usage for last month is different than that billed
vzw_customer_support
Customer Service Rep
‎10-12-2014 04:39 PM

That's a bit strange, mswxman! What make & model phone are you using? What is the date range on your usage on the phone? Additionally, what is your bill cycle date? We'll help you get to the bottom of this!

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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