When I use my phone it gets extremely hot, sometimes it will be too hot to hold. At first I thought it was the case but I have removed that and it still gets hot. I have looked for a virus and have done everything the help center has asked me to do but it still gets extremely hot and I can be doing something simple has just texting.
This is a bug in the Note 4. A lot of us are experiencing the same issue. If Verizon ever gets around to release the update to 5.1.1, your issue will go away.
Dianatm, we don't want this to be a hazzard. Does your device have any physical or liquid damage? We recommend that you have it evaluated at a store location. Click the link below to retrieve the closest store:
http://www.verizonwireless.com/stores/
LasinaH_VZW
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