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My phone keeps losing its signal
Ejo
Newbie

My phone keeps losing its signal and I cannot send txts nor make calls. On top of that it keeps resending my old texts like crazy.

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Re: My phone keeps losing its signal
Ann154
Super User
Super User

Have you dialed *228, option 1 in a good signal area to reprogram the phone to the Verizon Wireless network? Then dial *288, option 2 to update your PRL (roaming list).

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My phone keeps losing its signal
Ejo
Newbie

Will try it. Thanks!!

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Re: My phone keeps losing its signal
vzw_customer_support
Customer Support

Ejo,

Let us know if the *228 is successful! We can troubleshoot further if we need to!

Thanks,

Katie H
VZW Support
Follow us on Twitter @VZWSupport

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