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My screen is black...
cammyhadley
Member

After reading several posts about the screen going black, I am heading to the Verizon store later today. I got my phone last night, started adding apps and it playing around this morning. It then went black. I took out the battery twice, and for 20 minutes the second time. It still works...the only thing is that black screen. I am hoping they will give me a new phone today...considering it is less than a day old. *fingers crossed*

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Re: My screen is black...
moates
Novice

I recommend you try doing the following things:

 

-Soft reset (pulling the battery)

 

-Try plugging in the charger to see if the screen kicks on

 

-Uninstalling some applications not native to the device if the screen is on currently (especially ones that tie into the screen, for example, Power management, Live Wallpapers, Graphic intensive games, etc.)

 

-Clearing out an applications cache, data if the screen is on currently

 

-Hard Reset (Only as a last option, and if the problem is intermittent...it works, then it does not..etc.)

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