NOTE 3 4.4 KITKAT UPDATE
kebo901
Enthusiast - Level 1

Has anybody received the 4.4 kitkat update yet on their note 3 update? My friend who has a note 3 with tmobile has received it already.

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271 Replies
Ever
Enthusiast - Level 3

Download one of the various App Ops permission managers and then disable your "software update" permissions to prevent your phone to get the update.  The App Ops application enable you to open a hidden permission manager that is build on Android Jellybean.

S_Bumgardner
Enthusiast - Level 2

Thanks for the response. I installed three just to check out the differences. Haven't found "software upgrade" yet, but I'm still looking and learning.

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cherylsigns99
Enthusiast - Level 3

The link that has been past around I am not sure how to install. I see the new software in my tablet. And some of the features I like. I just don't get how u can work backwards instead if forward. Some say the update will be next week. One thing I like about Apple everyone gets updated on the same day or about.

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Naujit_Moreno
Enthusiast - Level 2

The Note 3 will be my last phone that I buy with Verizon I'm tired of watching everybody get updates while we're left in the dark they haven't even mentioned the update what kind of company are you guys running like seriously Verizon want the most money out of their customers but is always the last in line to update on top of that we can't even use Google wallet they block us from using apps I'm just tired I'm about to terminate my contract it's just not worth it...

Jaychef1
Newbie

Here is the deal people. You haven't received your Kit Kat update for two reasons.

Reason #1- Verizon is running a business and if they released the update right before the release of the Samsung Galaxy S5 it would hurt their initial sales so why would they want to do that?  Bottom line is that so many techies are very impatient and because they have not received Kit Kat yet they will upgrade to the and new S5 and renew their 2 year contract or buy the phone at retail price just because it has Kit Kat which is a win win for Verizon any way you slice it!

Reason #2- Verizon is pretty good about getting big updates right the first time. So they let all the other providers push out the update and they sit back and look to see what the issues are and address them on the first release instead of pushing 2 or 3 fixes within the first month.

So all of you impatient people that like to threaten to leave Verizon because you haven't already received an update that really brings nothing that exciting to the Android platform anyway go ahead! I promise you the other providers customer service is equally as bad along with cellular coverage and service that doesn't even compare.  You might get updates first but what good is that if you can't get a good signal and when you do it's extremely slow.  Pick your battles folks. For the record I do understand your frustrations but I also like being able to use my phone all over this great nation where others can't so I deal with it!

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crf450r420
Enthusiast - Level 2

1. I like many people got the Note 3 for the large screen and won't be willing to down grade it for the S5, so unless the plan to wait until the Note 4 it won't work on every techie. I doubt this is the reason they do it.

2. I bought this phone out right because they screwed us and changed us to 20 months then when I was at 19 months they made it 24. I couldn't wait since the update to the phone I had (which I waited way to long for also) screwed up my phone to the point that I hated. I couldn't wait for a patch to come out it would have likely taken a year.

I only have one phone of the three in contract now, so I'm shopping around for another provider. 10 years ago Verizon had the best customer service. Actually 5 years ago it was still the best, but it has gone down hill so fast and is now at the bottom. On top of that I had to buy a network extender to get a signal at work, so I'm not sure the coverage is really all that. My boss has Metro PCS and makes calls in the middle of the building with zero issues, but I pay way more and had to buy an extender on top of that.

rj2885
Newbie

Id say you are right about it being a businesss decision on making a profit.  But you are wrong about them wanting to sell S5s instead of updating the note 3.

They waited to update the S4 until the S5 came out.  Dont expect update to your note 3 until note 4 comes out.

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cherylsigns99
Enthusiast - Level 3

When I was in the Verizon store at week the Samsung rep. Was there. He said the note 3 Wil be updated at the end of May. If they don't I will be getting the S5 this is insane

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crazyoldman
Enthusiast - Level 2

I'm curious why you think the Note 3 won't be updated until the Note 4 is released, which is currently rumored to be released at the IFA in September.  Verizon released their Q3 results last week, and while they posted stronger than expected earnings, wireless customer growth was slightly below the Street's estimates, causing concern that the company is losing market share.  Verizon blamed it on iPhone 5S shortage.  Whatever the case, it could be why the S4 update was suddenly released without warning...they need to retain as many subscribers as possible.  Yeah, Customer Service isn't their stronger suit...but it's on par with other larger carriers.  Go look at the latest Consumer Reports ratings for cell phones and carriers. If one was to change carriers, it makes a case to consider smaller carriers like US Cellular and Consumer Cellular, which have higher support ratings.  But coverage with these carrier can't match the big 4.  As most things in life, it's a trade-off.  Yeah, I'm frustrated too, but learned that emotional decisions aren't always best and to do my homework.  That said, I truly hope we see the KK uodate for the Note 3 this week.  But that's my gut, not my brain...

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japetty
Specialist - Level 1

I sure don't stay around VZW for its customer service.  Customer service has left the scene since the days of old GTE.  I don't / seldom go into a corporate store anymore as I don't like the way that crowd treats me and the wait is just outrageous in the stores I use to frequent.  I was in one in Arkansas several month back which was OK.  I did read what you mention with the financial report a day ago and came to a similar conclusion.  Not hard to conclude either.  I do hope VZ shareholder read it carefully so they can decide why the earnings passed out to them by VZ is lower than what they would like it to be.  Maybe when the shareholder meets come up they may elect new board members and such to turn the the earning around and start with likable customer service.  I am a shareholder of Vodaphone which is who used to own 45% of the VZW and I was always happy with the earning I received from them and expect that to continue.  The buy out helped vodaphone give its shareholders good returns when that happened.  I have owned many shares of stock from different USA phone companies and the earning have always been there but very minimal compared to Vodaphone.  The buyout also ended me up with some VZ stock which I have yet to see how it pays but if it is not something very close to what Vodaphone was when they owned that 45% of VZW I will dump it and buy something else.  I really have no patience with these USA phone companies anyway.  Oh almost forgot I took my Kit Kat update April 25, 2014 and all went well and you are correct about its release as I did not really expect it for some time.  It went well and so far no issues.  I really don't see any big deal with Kit Kat but I guess that is just me.  Just really glad VZW did not mess it up like I experience with one of the updates I had on the S3 and then it took these LAMO's 2 - 3 weeks to get out a fix so people could use their S3 as a phone again and the whole time VZW blames the issue on Samsung.  VZW is just like someone else I know who never wants to take the blame for anything.  What ever happen to the buck stops here OH you and I both mentioned the lack of VZW customer service not being what it should be didn't we.

Mikeg814
Contributor - Level 1

Verizon is so slow on rolling Android and software updates, makes me wonder if they're still using Windows XP and running 512 MB of RAM on their machines. Come on Verizon, the Note 3 still costs $300, yet it's running yesteryear's software.

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Kachow
Enthusiast - Level 2

You might want to remember the Note 3 is $300 on Contract and $700 off Contract.Smiley Sad

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phillymade
Enthusiast - Level 2

Got it today Smiley Happy

2014-04-20 12.59.40.png

micheal30
Enthusiast - Level 2

I downloaded it today and installed it  now my phone is running smoothly

cherylsigns99
Enthusiast - Level 3

Did u get a notification that it was ready ? I check everyday and it keeps saying it is up to date. And waiting is trying .

...

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vzw_customer_support
Customer Service Rep

Hi Cherylsigns99,

Software updates can be exciting! We have no information on the KitKat software update for the Galaxy Note 3. Rest assured, Verizon Wireless and Samsung are working extremely hard to ensure that you have the best device experience. You can keep up with the latest software releases for this device here http://vz.to/1elEgJy .

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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Mikeg814
Contributor - Level 1

You don't know when the Samsung Galaxy Note 3 / S4 will get KitKat 4.4.2 ???, but the much older HTC Droid DNA is set to get KitKat before us, and if you read the last sentence in the article, it reads: "HTC states that the update should begin to hit devices on April 24." HTC DROID DNA Update Approved, Android 4.4.2 and Sense 5.5 Inbound | Droid Life

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cherylsigns99
Enthusiast - Level 3

I was in verizon today. The Samsung rep was there. He said we are to get it at the end of May. I explained that I wanted to get rid of my note 3 cause of the non existence of the update. And that's what he told me.

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enerbunny
Enthusiast - Level 1

The lack of timely updates by Verizon is totally unacceptable. Currently I have Verizon service off contract. I just ordered a Note 3 and it will be delivered tomorrow. When I ordered it I mistakenly assumed that the phone would immediately update to kitkat. It never crossed my mind that Verizon would be this far behind on updating a premium, top tier phone, particularly when kitkat has been released for months. I've had Verizon service for many years and the service level continues to decline. When the phone arrives tomorrow I will be sending it back without activation and without opening the product box. I want a Note 3 and I'll be closing my Verizon account and switching carriers to get one that has a current, updated operating system. I won't be waiting a month for the Verizon update. We pay more for Verizon service. We should expect and insist on superior service.

Mikeg814
Contributor - Level 1

I just can't believe a phone that is a year older (HTC Droid DNA) than the Galaxy Note 3 is set to get KitKat 4.4.2, but Verizon doesn't even know if or when the Note 3 will get it. HTC DROID DNA Update Approved, Android 4.4.2 and Sense 5.5 Inbound | Droid Life ... The 4 other carriers have had the Note 3 / S4 updated to KitKat weeks ago, they are getting ready to launch updates for the S III and Note 2 anytime now, but us Verizon Note 3 / S4 users can only hear the crickets chirping.

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Ever
Enthusiast - Level 3

Yes, is really frustrating the lack of communication and attention to customers by Verizon. 

Probably next time it makes more sense to get the Google Play Edition.