Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
New smartphone (Note 4)... old lady (not so smart)
Just-SO
Newbie

Set up fingerprint scan and has been working great.  Today, phone asks for 'backup password'.  I have entered every password I can think... no good.  Any help/suggestions?!?

0 Likes
Re: New smartphone (Note 4)... old lady (not so smart)
zellerandy
Specialist

Dont lock yourself out.  if you dont remeber what you set up for a apssword phone may need to be reset  i would call custoemr service and get tech support before you lock your phone

0 Likes