Newest messaging update 01/2022
DejanThoris
Newbie

How do we go back to the old text message layout? The new one is garbage. There is no line separating each person and all the names remain bold, unlike the last one where it was only bold if it was unread. Very difficult to tell the difference between read and unread messages. 

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vzw_customer_support
Customer Service Rep

DejanThoris, texting is my main means of communication and I totally understand having the messages set up so they are easily navigated through.  I am here to help and we will see what we need to do to possibly get it the way you prefer.  What messaging app are you currently using (Verizon Messages, device messaging app, etc)?  What is the make and model of your phone?    -Santo

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