Newest update is terrible

The newest update is terrible. My phone lags. when I get a call it goes to a black screen and I can't even answer it. when I take photos it shows up in the circle but never save to my gallery. And half the time when I click the button to take the photo it doesn't even take one so I keep clicking it so I have to close it and try again. why do they roll out updates and have so many bugs it makes me want to never update my phone regardless of the positive things there's always so many negatives and then it takes them weeks or months to get it fixed and I miss out on so much used with my phone.

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Customer Service Rep


Updates are meant to enhance. I don't want you feeling like this. Let's look into your concerns. What errors appear? Do symptoms improve after powering your device off then back on? How much device memory is available?

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