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No 3G/4G service
JesterThew
Member

Hey,

Today I noticed that I am no longer getting 3g/4g service in areas where it was previously fine.

I have tried rebooting the phone, ensured that airplane mode is off, I'm nowhere near my data usage limits, Data roaming is on...

I can send/receive texts and calls but have no data/internet. I tried dialing the *228 and simply get a message "call not sent".

I'm open to suggestions at this point.

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Re: No 3G/4G service
DroidGalaxy
Member

My GN sometimes does that sometimes but the toggle of airplane mode always does the trick. If you have many apps installed maybe there is one killing the connection. Be prepared to a factory reset if you call support. If it working now for you maybe it was data outage for your locations tower..just random thoughts.

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Re: No 3G/4G service
vzw_customer_support
Customer Support

I want to make sure that your phone is back to normal Jester. Are you showing a 1X or anything where the data signal would normally be? What zip code are you located in?

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: No 3G/4G service
SammiesMom
Member

I'm having the same problem as Jester - not sure when it started but noticed it yesterday when I tried to post to FB yesterday and then send an MMS today.  Thought it might have been low battery yesterday.  Not so today. Zip is 48917..

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