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No 4G on galaxy S7
codydog
Newbie
‎04-27-2016 06:03 PM

Just got a new galaxy S7. I only get 3G, never have seen 4G. I do not like this phone at all. Not as user friendly as last Samsung. Wish I had it back.

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Re: No 4G on galaxy S7
vzw_customer_support
Customer Service Rep
‎04-29-2016 06:13 PM

Let’s get you device up and running on 4G LTE, Codydog! Ann154 provided a great piece of advice as we can check this setting to see what it is set to. Please click here: http://vz.to/1TaY2VE Please advise what setting the device is set as. What other features are you looking for that can help with ease of use?


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: No 4G on galaxy S7
Ann154
Super User
Super User
‎04-27-2016 06:14 PM

Check the network mode setting.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: No 4G on galaxy S7
vzw_customer_support
Customer Service Rep
‎04-29-2016 06:13 PM

Let’s get you device up and running on 4G LTE, Codydog! Ann154 provided a great piece of advice as we can check this setting to see what it is set to. Please click here: http://vz.to/1TaY2VE Please advise what setting the device is set as. What other features are you looking for that can help with ease of use?


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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