Hello, being on top of your service is crucial, especially if you are having Voice Message issues. We are here to help. Let's gather more info to avoid getting lost in the story. Are you making reference to your Voicemail? When did the issue start? What recent changes have you made (phone upgrade, software update, downloaded new apps, etc.)? Aside from the Voice Messages, any other problems (calls, texts, data)?
~Gilbert
Good afternoon, this is a courtesy follow up regarding your Voice Messaging dilemma. Our goal is to offer the support you need. Please answer the following questions:
Are you making reference to your Voicemail? When did the issue start? What recent changes have you made (phone upgrade, software update, downloaded new apps, etc.)? Aside from the Voice Messages, any other problems (calls, texts, data)?
~Gilbert
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